Customized Leadership Development
to Support Corporate Values
The Challenge
The Ontario Division of Gordon Food Service expressed a desire to elevate the leadership skills of their operations, transportation and administrative leadership teams.
Key deliverables for this training were to improve communication, lead in a consistent manner, increase employee engagement, reduce health and safety incidents and align the teams to work collaboratively for their customers.
All training needed to support and emphasize the company’s “Cornerstone Values”.
The Solution
Working with the senior leadership team, CL Network developed a leadership development curriculum that achieved all of the key deliverables. The leadership curriculum included: Foundations of Leadership, Leading Effective Meetings, Communicating with Confidence, Coaching for Performance and Influencing to Achieve Results. Each workshop was designed with a balance of theory and exercises. Participants focused on how to apply the new skills into their day-to-day responsibilities.
All of the workshops were customized to reflect the unique challenges and opportunities associated in the distribution environment. To ensure alignment to the curriculum the senior leadership team evaluated each workshop and helped shape the final modules. Knowledge was cascaded and supported by each leadership level ensuring that their teams were modeling the new skills and ensuring adoption.
The Gordon Food Service – Ontario leadership curriculum has been delivered for five years. The Ontario division has developed a pipeline of strategically prepared leaders who have assumed new responsibilities within this division and throughout the Gordons Food Service Canada operations.